A client recently told me how much she hated Outlook 2016 because it made new emails too hard to distinguish from older ones she had read. I was surprised since on my copy, this is not a problem.
I found two settings that made a difference.
Setting the Font Color for unread messages helps to make them stand out:
- On the View menu, select View Settings on the Current View group.
- Select Conditional Formatting
- Select which message types to change. Unread messages is what you want.
- Click the Font button and select a font/font color from the Font Menu.
- Click OK til you are done.
Changing the width of the Unread Messages pane determines whether the blue bar for unread messages appears:
- In the Messages Window, put your cursor on the scroll bar to the right of your messages.
- Move it to the right until the double bar with arrows appears.
- Drag this to make the messages window wider or smaller.
- Voila! At some point, the blue bar vanishes. Making the width smaller makes it reappear. Who knew?
I have a problem with the blue copyright bar at the top of a client’s Outlook 365 application:
Her email address is mispelled. If I go into Office 365 Admin or Exchange the address displays correctly. The misspelling only shows in the blue copyright bar at the top of the Outlook Application. She is sending and receiving email okay, so it must be cached information somewhere.
I’ve tried renamming the OST and restarting. I’ve reinstalled office. But the incorrect address keeps reappearing.
Is there a simple way to edit the email address that appears on the blue copyright bar in Outlook 365?